Sadie Coles HQ Privacy Policy

The following privacy policy outlines how Sadie Coles HQ Limited uses and protects the information you give us. We are committed to ensuring any details you give are protected and the General Data Protection Regulation is complied with. If you are asked to provide information by which you can be identified, then be assured that it will only be used in accordance with our Privacy Policy. We reserve the right to update this policy from time to time, so please check this page every once in a while to ensure you are happy with any changes.

Information we gather:

  • Contact information including first name, surname and email address
  • When purchasing something from us: information in relation to your purchase and contact details for shipping such as your address
  • Information you give us for example in person at our events and art fairs, by filling in forms on our site, such as the contact us section or to sign up to our mailing list, or by corresponding with us by phone or e-mail
  • Information related to your attendance at gallery events and art fairs
  • When browsing our website: your IP address, your browser type and language

Reasons we gather this information:

  • To send you mailings with information that might be of interest
  • Internal record keeping
  • To perform contracts we have with you
  • To comply with our legal and regulatory obligations, for example, under the terms of the anti-money laundering regulation effective from 10 January 2020 we are required to keep a record of any Customer Due Diligence information we obtain on customers for a period of five years from the completion date of the transaction.

In each of the above cases this is either in our legitimate interest, (including marketing our services) and performing our contracts

Keeping your information safe

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online We are required to keep certain types of personal information in order to fulfil our statutory obligations, such as financial records relating to purchases. We will hold your personal data on our systems for as long as it is in the gallery's legitimate interest to do so.

We review all personal data and our retention periods regularly to establish whether we are still entitled to process it. If we decide that we are not entitled to do so, we will stop processing your personal data however we may retain your personal data in an archived form

In relation to any processing of special categories of personal data, we will generally rely on obtaining specific consent from you at the time unless there is otherwise a legal requirement for us to process such information.

16 or Under

If you are aged 16 or under‚ please ask your parent or guardian's permission before providing us with any personal information

Controlling your personal information

  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so
  • If we hold joint events with third parties we might need to share your data in order to send you an invitation, but we will ensure that your data is not disclosed by that third party by means of a Non-Disclosure Agreement (NDA) we hold with them
  • We will not transfer information about you outside the European Economic Area without suitable safeguards put in place by our IT provider

Your rights

  • We may use your personal information to send you information about third parties which we think you may find interesting, if you tell us that you wish this to happen by opting in to our mailing list – you can opt out from this at any time here
  • You may request details of personal information which we hold about you under the General Data Protection Regulation 26th May 2018 by emailing privacy@sadiecoles.com
  • If you believe that any information we are holding on you is incorrect or incomplete, please email privacy@sadiecoles.com as soon as possible and we will promptly update any information found to be incorrect

Links to other websites

Our website may contain links to other websites. If you follow a link and leave our site you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question

Cookies on our website

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website

Changes to this policy

Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our policy

Please contact privacy@sadiecoles.com with any questions or comments relating to this policy or our website

Last updated January 2024